Return Policy
At CrownPlus, your satisfaction is our top priority. We strive to provide you with high-quality products and exceptional customer service. However, please note that we do not accept returns for LED TVs purchased from our website or authorized retailers.
1-Year Panel Warranty:
All CrownPlus LED TVs come with a 1-Year Panel Warranty. This warranty covers any manufacturing defects in the panel of the LED TV for a period of one year from the date of purchase. If you encounter any issues with the panel of your LED TV during this period, please contact our customer support team for assistance.
Exclusions:
Please note that our return policy does not apply to LED TVs that have been damaged due to misuse, improper installation, or unauthorized modifications. Additionally, the warranty does not cover cosmetic damage or normal wear and tear.
How to Claim Warranty:
If you believe your LED TV is eligible for warranty service, please contact our customer support team with your proof of purchase and a detailed description of the issue. Our team will guide you through the warranty claim process and provide assistance to resolve any issues you may encounter.
Contact Us:
If you have any questions or concerns about our return policy or warranty coverage, please don't hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive experience with CrownPlus products.
Thank you for choosing CrownPlus for your entertainment needs. We appreciate your understanding of our return policy and look forward to serving you in the future.